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Home > US English > About Us > Operational Excellence  
Commitment to Operational Excellence 
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At SimplexGrinnell, we are committed to operational excellence and to exceeding our customers’ expectations. This means having best-in-class sales, design, installation, and service delivery processes. In 2003, we embarked on a journey to drive continuous improvement into every facet of our business through our Operational Excellence program. By using Six Sigma and Lean problem solving tools, we have changed how we do business. These improvements have had a significant impact on the success SimplexGrinnell has produced over the last several years.

Our commitment to operational excellence and quality is seen not only in the process changes we have implemented, but in the investments being made in our people. Hundreds of specially trained Lean and Six Sigma practitioners -- known as Green Belts, Black Belts and Master Black Belts -- support every area of our business. Together with their project teams, they are the heart of our continuous improvement efforts. Good simply is not good enough. We have to be great. That requires a constant focus on seeking out ways to make our processes faster and better, and on investing in our employees to advance their careers and propel the company forward.


Learn more about our ability to meet your life-safety needs by contacting your nearest SimplexGrinnell district office. For Financing and other services we offer, click here.